Understanding and responding to your unique requirements,
at home and abroad.
As a Priority Banking customer you are looking for a premium level of service and attention wherever you are. Its what you can expect from a total banking relationship.
Dedicated Relationship Team
You are looking for world class personalised service. By placing a dedicated relationship team at your service we will ensure that you get the attention and expertise you deserve.
Ask Once and It's Done Service
As our Priority Banking customer, we understand your need for a faster, simpler and differentiated banking experience. From the way you bank with us, to the way you reach us.
Here are some examples of how we serve you:
- Your interactions with us will always be facilitated through dedicated banking channels that provide you the exclusivity that you deserve. These include Priority Banking centres, special teller queues and hotlines in your country
- Your specific requests will always be responded to promptly with solutions from our highly empowered relationship teams at our branches and call centres
- Your transactions and new product applications, be they deposit accounts, credit card or property loans, are both simplified and fast-tracked for your convenience
We also may not get things right always. But once you bring it to our attention,we will ensure that we resolve it in the shortest possible time keeping you fully informed in the process.
As a Priority Banking customer, you only need to ask us once and we will ensure that it gets done.
Exclusive Banking Channels
In keeping with the service you deserve, we offer you access to a full range of exclusive and differentiated banking channels.
These include:
- Exclusive Priority Banking Centres with full service capabilities including meetings rooms that provide discretion and confidentiality
- Dedicated Priority Banking teller queues at most of our branches
- Special Priority Banking hotline with access to an experienced phone banker
- Internet and mobile banking facilities
As we also understand that your global connectivity is as important as your global access to funds, our comprehensive suite of international banking services serve to meet your global financial needs whether you are at home, overseas, or even relocating to other countries. Find out more under International Banking Services.
International Banking Services
Seamless international banking beyond borders.
Your global connectivity is as important as your global access to funds. Whether you are travelling overseas, settling in a new country or investing abroad, we are able to provide comprehensive solutions to meet your financial needs, onshore and offshore.
